Quickstart: Remarketing on Facebook

Remarketing is a powerful form of Facebook targeting. If you’ve run ads on Facebook before, you know you can target by:

  • age
  • gender
  • interests
  • topics
  • demographics
  • geographic locations
  • and much more.

Remarketing is another type of targeting – it targets people who have been to your website. When someone visits your website, it drops a cookie onto their computer and allows you to show your Facebook ads specifically to those people.

It’s powerful, and it’s been shown to convert very, very well. All the big players in online advertising are using it, from Perry Marshall to Mike Rhodes.

Set Up Your Remarketing Code – ASAP!

If you do nothing else in this article, and you don’t even run an ad campaign, make sure that you setup your remarketing code and lists today!

As soon as you set up your remarketing code, it will start collecting visitor data and adding them to your remarketing list. That way, whenever you’re ready to start advertising, you’ll already have a list made.

To start:

  1. Go to the Facebook Ads Manager, and in the bottom left click “Audiences”. You’ll want to “Create Audience”, and select “Custom Audience”.
  2. From there choose “Website Traffic”, and here you can create your lists.
  3. Insert your domain URL and name the audience “All visitors – 30 days”.
  4. Once your list is created, you should be able to grab the Facebook tracking pixel. This is what you need to implement on your site! Either send the code to your webmaster, or implement the steps yourself. Make sure you install this code if nothing else!

Create Some Audience Lists

At the most basic level, you should create 3 main audiences:

  • All visitors – 7 days
  • All visitors – 14 days
  • All visitors – 30 days

The parameters of each list should be fairly self explanatory for you.

Creating Ad Targeting

When you go to create your Facebook Marketing ads, you can create separate ad sets that use each of these audiences exclusively. The way you would want to set it up is:

Targeting Ad Set #1: 30 days:

Custom audience: All visitors – 30 days

EXCLUDE: All visitors – 14 days

EXCLUDE: All visitors – 7 days

 

Targeting Ad Set #2: 14 days:

Custom audience: All visitors – 14 days

EXCLUDE: All visitors – 30 days

EXCLUDE: All visitors – 7 days

 

Targeting Ad Set #3: 7 days:

Custom audience: All visitors – 7 days

EXCLUDE: All visitors – 14 days

EXCLUDE: All visitors – 30 days

 

What this will do is create different time segments that you can measure conversions from. It will measure visitors at:

  • 0-7 days after visiting your site
  • 8-14 days after visiting your site
  • 15-30 days after visiting your site

Most often you’ll find that your 7-day cookie will have the highest conversion rate, because visitors are most comfortable with you within that first week of visiting your website.

This exclusion process is something you do when you’re actually creating ads though, not when you’re making your audience lists. If you aren’t making ads right now, then you don’t have to worry about this stuff yet.

Summary

Setup your remarketing code and audience lists as soon as possible so you can start collecting data. Then, create some ads using these audiences for targeting.

Doing this should give you a quick start to Facebook remarketing. These aren’t incredibly advanced strategies, but they’re the basics that will help make you profitable while advertising on Facebook.

Are You Tracking Phone Calls From Your Offline Ads?

Photo by Quino Al on Unsplash

We’ve talked in the past about using call tracking  to tell if your Google Adwords Marketing or other online ads are converting well, but have you overlooked tracking your ads offline?

This could include:

  • yellow pages listings
  • radio ads
  • billboards
  • newspaper ads
  • trade magazines
  • and anywhere else you might list an ad that’s not digital

Accountability

Tracking offers you a degree of accountability that should be present in all of your marketing. If a publisher can’t prove their results for you, is your money really that well spent?

Unless you’re big enough to be running branding campaigns, sticking to a form of advertising that actually delivers results might be the best option for you.

Implementation

The best way to track your calls is by using a dummy-number that reroutes to your business’s phone. You create a new number for each ad, that way you can track which one is driving results.

We’ve used companies like CallRail or CallTrackingMetrics in the past, with quite excellent results. These services have a cost associated with them, but it’s certainly worth it if you’re spending thousands of dollars a month on advertising anyways.

Hint: CallRail is more user friendly.

Local Numbers

One obstacle you might run into is finding local numbers. In Chilliwack, there are no local numbers available from any of the online call tracking services because we’re on the border of a long-distance area (is long-distance even a real thing anymore?).

This required us to call Telus and get numbers physically installed at our location before we could port them to the call tracking company. This was expensive, and takes several months (we’re just as upset about it as you are, we promise).

We only do this on local customers who require a local number. If you’re okay with using a toll-free or non-local number, then the process can be done in minutes using the above provider’s number buying service.

Summary

If you aren’t tracking your offline advertising, why not? Many people are just unfamiliar with tracking, but it’s a KEY concept when it comes to marketing your business.

You must track your ads, otherwise you’re just fire hosing money into the community. If you have expensive ads running, start implementing tracking this week so you can find out what’s working and what’s not.